And you can’t get away with overfilling these, either-doing so prevents the lid from making a strong seal. If not, the vacuum sealer will just keep sucking indefinitely. For the containers, you have to be absolutely sure the lid is on all the way before you begin the sealing process. It took a little while to get the hang of the vacuum sealer, but after a little practice I didn’t have any problems. The bottom of the sealer comes with a cap that functions as a charging port when plugged in. ![]() You do the actual sealing with a small white device that has a suction cup on the bottom: Place the sealer on the vacuum port of the bag or hard container and press the button on the pump, at which point it will start to grumble and begin sucking out air, automatically stopping itself when the process is complete. You must close the bag completely before attaching the sealer to the port and removing the air. Unlike many standard vacuum sealing bags that rely on vacuum sealers that suck air out of the top opening, the Zwilling system is fitted with a circular vacuum port. They are freezer-safe, dishwasher-safe, and heat resistant enough for sous vide applications. Non standard goods such as special order items, order on request items or custom made items cannot be cancelled nor returned.The BPA-free plastic bags are similar to your standard-issue freezer bag however, Zwilling intends for people to use them more than once. You can cancel an order or the remaining portion of an order by e-mailing us at calling us on 01530 411275 before 11am on the day of shipping. If we do find fault, we will offer you a full refund or replacement if the stock allows. Acceptance of your return must be granted before you goods will be sent back to TruNet House. When the goods have been received, we will inspect these and determine whether there is a fault, if we do not find a fault, we will arrange to have the goods returned back to you, but a redelivery cost will be payable at £5.99 (excluding VAT). ![]() We will then review this, and arrange for your goods to be collected by our own courier on a day to suit you. Upon receipt of your order, if you receive a product that you deem faulty, please contact us at images of the fault. ![]() On receipt of the returned goods, the goods will be inspected within 24 hours and a refund to your credit card or other chosen method of payment will be completed. We would then expect the goods to be returned back to us at: Acceptance of your return must be granted before you send goods back to TruNet House. ![]() We will then reply advising whether we will accept a return of your order. The return of the goods will be your responsibility as the consumer to arrange, you will need to first notify us via that you wish to return the goods. The goods must be returned back to us within 14 days of receipt. This is subject to the goods being unopened, and unused. Upon receipt of your order, if you are unhappy with your purchase, you can return the goods to us for a full refund. This guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within the stated 14 days of the date you received the item. If you have an issue with any of our products please do not hesitate to contact us call us on 01530 411275Īll online purchases from are covered by the UK Distance Selling Regulations, this gives consumer buyers the right to return a purchase within 14 days after they receive an item.
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